What Currency Are The Prices Do See On The Site?
All prices are in USD.
How Many Days Does It Take For An Order To Arrive?
We support free shipping on all of our products, which takes approximately 14-21 business days for standard products and 26-45 business days for custom handmade products. For more on shipping policy, please see our Shipping Policy page.
HOW DO I KNOW MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.
How Can I Track My Package?
Get all the information about your package by using your tracking number in our section “ONLINE ORDER TRACKING”
Do You Offer A Guarantee On Your Products?
We guarantee the quality and functionality of our products. If there is a quality problem with a product, you can always contact us and return it free of charge. For more on returns and refunds, please see our Return and Refund Policy page.
How Can I Contact you?
please send us an e-mail to contact@giftforshe.com and we’ll back to you as soon as we can.
I Just Placed An Order, When Will It Ship?
We will do our best to ship as soon as possible. Please allow 1-2 days for shipping. Standard products and custom handmade products have different processing times, and we will ship your product after it has been processed. Standard Products:
- Processing Time: All orders are processed within 1-2 business days, then we will ship your order.
Custom Handmade Products:
- Processing Time: All orders are processed within 1-2 business days before dispatch.
- Confirmation & Assessment. Email confirmation of product details and assessment takes 1-2 business days.
- Crafting Time: Skilled artisans take 10-20 business days to create your custom piece, depending on design complexity.
See the Shipping Policy for more information.
Who will handle my delivery?
Your goods will be shipped by our trusted courier partners like USPS, UPS, and other local carriers for safe and efficient delivery.
Can It Be Returned?
If the product is defective or damaged, we offer a 100% money-back guarantee. Please send a return request and send the item back to us within 15 days of receiving it for a full refund. Once we receive the product, we will refund your original purchase in full with no charge (no restocking fee). Please include your name and order number on the return package.
For more on returns and refunds, please see our Return and Refund Policy page.
Can I cancel my order?
Yes, we support order cancellation, please email us at contact@giftforshe.com within 24 hours of placing your order, informing us of your order number, and your explicit request for cancellation, and we will issue a full refund immediately upon receipt of your email.
To cancel an order after more than 24 hours (before shipment, transaction fees apply):
- 2.6% for credit/savings card users
After shipment:
- Orders cannot be canceled. If you wish to return an item, please pick up the package and contact contact@giftforshe.com for return instructions. Refused shipments may result in double shipping charges being deducted from your refund.
For more information on canceling orders, please see our Return and Refund Policy page.